Old Cell Phone Co. plans to hire employees to work from home out of Indiantown.
The second day of a two-day job fair is set for Friday at the Indiantown Civic Center with the goal of hiring 41 customer service agents. Should the company find more talent, individuals could be hired to work out of its Palm City office.
Companies using IT outsourcing in London should take action to take control of the service and ensure it is being used effectively, an expert has claimed.
James Peel, product manager at Opsview, has highlighted the many benefits that cloud computing can provide to companies.
The Cambridge License Commission has approved a controversial first-in-the-nation regulation prohibiting hotels from contracting out their housekeeping work.
“Getting a license is a privilege, and as a city councilor I want to know that when we issue a license the highest standards of public health are being met,” said Marjorie Decker, the councilor who championed the rule. “If something happens, we don’t want to go to an out-of-state company for answers.”
DST Retirement Solutions, the leading provider of ASP and BPO defined contribution solutions, is deploying a new strategy for helping clients maximize the value of participant and plan websites. The strategy focuses on designing best-in-class user experiences that move beyond transactional needs by leveraging technology to communicate, collaborate and influence behavior for targeted audiences.
IT analyst firm IDC has ranked IBM number one in Asean market share as measured by revenue.
According to IDC, IBM’s 2010 Asean services revenue was 31 percent more than the next closest competitor. IBM was also the market share leader in outsourcing and application management.
New Delhi: Major business process outsourcing (BPO) and information technology (IT) companies especially those housed at Bangalore and the NCR are jittery amidst fears of another economic slump in the United States (US) and a debt crisis in Europe, according to the apex industry body ASSOCHAM.
Market expected to reach $20.8bn in 2015
The North American strategic document outsourcing (SDO) market will grow to $17.6bn this year, a 2.8% increase from $17.2bn in 2010, according to IT market research firm Gartner.
The company added that the SDO market is expected to reach $18.3bn in 2012 and reach $20.8bn in 2015.
AT LEAST P500 million has been set aside for the Technical Education and Skills Development Authority (TESDA) to develop a training program for students and faculty of state universities and colleges (SUCs).
The program aims to address the labor demand of the business process outsourcing (BPO) industry, a Palace official said yesterday.
Budget Secretary Florencio B. Abad said the government was “making arrangements” for the training program with several industries.
INNODATA ISOGEN, INC. (NASDAQ: INOD) today announced that its Board of Directors has authorized the repurchase of up to $2 million of its common stock in open market or private transactions. The timing and nature of repurchases are subject to market and business conditions and applicable securities laws. Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice.
Avotus Corporation, the leading provider of Telecom Management Services, including Expense Management (TEM), eProcurement, and Usage Management solutions, today announced the release of their newest usage management solution–ICM Unity-SMB 1.2–specifically designed for small and medium business enterprises.
Avotus’ Unity-SMB 1.2 solution offers a comprehensive suite of fully integrated communications management applications. This new generation solution simplifies usage management for businesses and provides flexible and sophisticated data management services tailored to suit enterprise needs. These applications help monitor and control costs for corporate systems and network configurations.
Cognizant, a leading provider of information technology, consulting, and business process outsourcing services, today announced it has been selected by the UK Financial Services Authority (FSA) to be a key supplier as part of its Strategic Outsourcing Framework Agreement (SOFA). The FSA is a leading independent body that regulates the financial services industry in the UK and oversees more than 29,000 firms, which contribute over 6.8% of GDP.
Market expected to reach $20.8bn in 2015
The North American strategic document outsourcing (SDO) market will grow to $17.6bn this year, a 2.8% increase from $17.2bn in 2010, according to IT market research firm Gartner.
The company added that the SDO market is expected to reach $18.3bn in 2012 and reach $20.8bn in 2015.
Capgemini, a provider of consulting, technology and outsourcing services and GT Nexus, a market leader in cloud supply chain technology, has signed a joint go-to-market BPO (business process outsourcing) initiative to enable Supply Chain Orchestration.
The two companies will collaboratively work to provide customers with supply chain solutions across both North America and Europe, enabled by the GT Nexus technology platform. This is a unique combination of a tier 1 BPO provider partnering with a leading cloud supply chain technology provider. The move is significant in strengthening Capgemini’s collaborative supply chain network capabilities and its role as an independent provider of orchestrated supply chain services to a range of sectors: consumer package goods, manufacturing, telecommunications and others connecting them with shippers, warehouses, freight agents, financial institutions and logistics service providers through a managed services network.
Business process outsourcing firm Telus International Philippines has partnered with De La Salle University for a program that will allow its employees to either finish their undergraduate studies or pursue post-graduate degrees even while working.
The partnership is in support of the BPO service provider’s Telus International University (TIU) initiative, which also has the University of Asia and the Pacific as another partner. The first batch of TIU beneficiary-employees started classes on March 2.
Ahmedabad Several cities in the state are witnessing a rapid growth of Business Process Outsourcing (BPO) firms, with industry heads estimating an annual growth rate of 15 to 30 per cent since 2000.
This, they say, is mainly because of competitive office-space prices, electricity supply, security and a substantial immigration of workers from other states to make up for what is normally considered poor English proficiency among domiciles.
The Philippines’ business process outsourcing (BPO) industry continue to report gains in the second quarter of 2011, the Bangko Sentral ng Pilipinas (BSP) said, adding top contributors came from computer and information, and miscellaneous business, professional, and technical services.
Net receipts from trade-in-services expanded to $657 million in the second quarter of 2011, more than double the $324 million net receipts registered in the same quarter last year, the BSP report said.
M5 Networks (www.m5.net), the market leader in business phone systems, announced today the launch of M5 Callfinity Contact Center, providing digital call-center functionality for its business clients and eliminating the need for an on-premise solution.
“Successful companies realize that an integrated contact center will not only result in a more efficient business, but will also facilitate customer interaction with products and reinforce the company brand,” said Dan Hoffman, CEO of M5. “Customers who are satisfied with their call-support experience are more likely to become loyal repeat customers and enhance an organization’s reputation by sharing their positive experience with colleagues.”
The local healthcare business process outsourcing sector is steadily going up the value chain, going beyond medical transcription, and is now ready to provide jobs to 86,000 nurses from now to end-2016.
According to Healthcare Information Management Outsourcing Association of the Philippines president Myla Reyes, many local BPO firms were already providing high-value services such as clinical coding, disease management, utilization reviews, revenue cycle management, and pharmaceutical benefits management.
