Archive for October, 2011

Research and Markets: Nordic IT Sourcing 2011-2012

The report is written based on mainly the needs and requirements of the IT management of large Nordic companies as well as providers of IT services to these companies who better want to understand their customers.

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Research and Markets: Indian Legal Process Outsourcing Market – Public Sector Use of LPO Is the Largest New Source of Growth In 2011

Legal Process Outsourcing is a lucrative route to reduce cost and increase efficiency by outsourcing legal work. As per January 2010 data there are more than 128 LPO providers in India alone, India currently employs around 32,000 people and it is expected to rise with the high growth rate. LPO professionals not only include lawyers but they may be engineers, Chartered accountants, CS, as well as professionals from other fields. Political considerations and ongoing caution across all sectors will support the growth of the on-shore delivery market, though India remains the most common delivery location. Indian LPO industry which was valued at US$640 million at the end of 2010, is expected to grow to US$ 4000 million by the end of 2015. Furthermore, India is expected to be a leader as legal service provider in the world and the proportion of service being provided by India to USA will reduce from the current 65% to 55% and of UK from current 18% to 12%.

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VMC Consulting and Rally Software Host Agile Café

VMC Consulting and Rally Software have partnered to host an Agile Café event in Bellevue on Wednesday, November 2, 2011. This event focuses on Agile development best practices and practical application, including discussions from VMC and Rally experts showcasing how Rally’s software helped bring a successful Agile culture to a client company. The event will be at the Westin Bellevue in Bellevue, WA from 9:00am-12:00pm PST on Wednesday, November 2.

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A Virtual Team is Not Another Name for Outsourcing

Almost every startup is a virtual team these days, since most don’t start out with dedicated office space, and some or all members of the team work part-time or out of their own home. It’s a small world, so these team members may not even be in the same town, or the same country. Outsourcing is just another extension of the virtual team concept to people you don’t even know.

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Risky business: Outsourcing opens doors for security consultants

Big banks, hospitals and insurance companies worry about computer security because they handle so much personal information.

Now, in the age of outsourcing, they also have to worry about whether their partner firms are secure. And that’s created a new kind of business consultant: The information security auditor who determines how much security is enough.

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Collections Outsourcing Aims to Keep the Human Touch

While launching and managing a collections program for any type of loan can be a challenge, some credit unions, regardless of size, may view outsourcing as a viable and efficient solution.

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India has an edge in outsourcing services: Convergys

Notwithstanding competition from countries like Philippines and Vietnam, India remains an attractive destination for outsourcing services on account of its talented workforce, according to BPO major Convergys.

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Tata Technologies Partners with Supermicro® to Provide Complete High Performance Computing Solutions for Product Engineering and the Manufacturing Industry

Tata Technologies, a global leader in Engineering Services, Outsourcing and Product Development IT, announces a partnership agreement with Supermicro® (NASDAQ: SMCI), a leading provider of high-performance, high-efficiency server technology innovation for Enterprise IT, Cloud Computing, HPC and Embedded Systems worldwide.

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CGI to break out health care revenue

Because of its growth and its importance for the company going forward, CGI Group has decided to start breaking out its health care revenue as a separate vertical segment.

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Why We Manufacture in China

In a previous blog, I noted what I believe is the erroneous notion that Western manufacturers moved production to China because they could drastically reduce total costs and thereby improve their competitive edge. Nothing could be further from the truth, in my opinion.

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IBM Continues India Expansion with New Office in Indore, Madhya Pradesh

IBM today announced the opening of a new branch office in Indore, Madhya Pradesh in central India as part of the company’s continued geographic expansion initiative to increase its presence in key growth markets and support its global growth strategy.

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More outsourcing in Costa Mesa and labor negotiations in Santa Ana top this week’s public meeting agendas.

The Santa Ana City Council, confronted with a budget crisis of epic proportions, will be holding a special closed session to discuss labor negotiations. City leaders and labor groups, particularly police and fire unions, are in the early stages of negotiations to reduce a $30-million budget deficit.

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Slaughters ponders enhanced LPO options

Slaughter and May is considering northshoring and farming work out as it identifies its legal process outsourcing intentions.

A source close to the ­matter said the firm had ­considered outsourcers’ ­proposals to transfer work from southern England to the North.

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Optare completes move and signs deal

Bus manufacturer Optare has completed the transfer of its production site to Sherburn in Elmet.

The board has also announced it has signed a long-term supply partnershup with WEC Group, which has its factory adjacent to Optare’s new factory.

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KF Group develops their HR and payroll processes by outsourcing to Aditro

KF Group, where Coops grocery retail trade constitutes its core business, has entered into an outsourcing agreement with Aditro, a leading Nordic provider of solutions for human resources, payroll and financial management.

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Australian Courts End Qantas Union Action Over Outsourcing Plans

An independent tribunal in Australia has ordered a permanent end to the industrial dispute that has grounded all Qantas flights.

Fair Work Australia issued its ruling after hearing evidence from the airline, unions and government at an emergency session in Melbourne.

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Nurse Call Center Expanding to Odessa

It’s unlike anything other service in the area, a 24-hour nurse hotline where patients can call in with their health questions.

Midland Memorial Hospital started the program in 2009 and now they’re expanding to Medical Center Hospital in Odessa.

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Trai relaxes rules for telemarketing messages

Registered telemarketers can send more than 100 text messages a day on each SIM, however, they will have to pay an additional five paisa per message to the network operators.

The Telecom Regulatory Authority of India (Trai) has also lifted the cap on banks and insurers providing information to customers, and companies communicating with employees about the delivery of goods and services.

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